Refund Policy

Last updated: 05.11.2025
 

We want you to be happy with your purchase.

Returns

If you are not satisfied, you can return your item within 14 days of receiving it, provided it is unused and in its original condition.

To start a return, please email us at [your email] with your order number and reason for return.

Refunds

Once your return is received and inspected, we will notify you and issue a refund to your original payment method within 7 business days.

Non-Returnable Items

Custom-made or personalised items cannot be returned unless defective.

Exchanges

We only replace items if they are defective or damaged. To arrange an exchange, contact: info@eburydesign.online